Amazon and Chewy Won the Puppy Boom. Now Pet Shops Are Biting Back
After Covid-19, big retailers now own 90% of the online pet food market. Can a new organization help small pet shops hang on? — As the cold darkness of winter set in and the calendar flipped to a second year of Covid life, Kaite Giordano, a fourth-grade teacher in New York City and the mother of seven-year-old James, made a major decision. To break free from the doldrums, their Brooklyn household needed to expand.